Hotel

Practical information

The receptionist can be reached by telephone from 10h00 and is present every day from 15h until the restaurants close. (between 22h00-23h00)

Attention: during the day the buildings’ public places and the restaurant wing, are closed off until the receptionist is present.

IMPORTANT: We are an exclusive "Adults Only Hotel" (Minimum age 12 y. )

Arrival and Check in

Check-in: 

From 15h00  until 22h00 ( 00h00 when hotel is notified ) 

Late Check-in: 

If supected E.T.A. falls between 22u and midnight ( 00u), it is absolute neccesary tot notify the hotel. (0032(0)9 384.37.87

After midnight the reception is closed.

For security reasons the entrancedoor is closed at the end of the restaurant shift. Please contact the recepion for your Check-in,  upon arrival: 09/384 37 87

Check out and Departure

Check out time is 10:00, except on weekends when this is extended to 11:00. 

When checking out, simply drop your keys to the box. If you require a later checkout, please check with reception about availability and rates. All bills must be balanced the evening prior to checkout, at the latest.

 

Pets

Guide and service dogs are allowed on-premises, with no additional fee. However, all other pets are strictly not allowed at our hotel. We pride our hotel on being allergy-free for all guests, so we limit pets and animals on-site. 

Please inform us prior to your stay if you are bringing a guide or service dog so that we can prepare the room and your stay in advance for your convenience and comfort.

Payment Methods and Invoices

Prior to arrival, all bookings can be made through our website or partner booking sites. 

On-premises, we accept all major cards (except American Express) as well as cash payments. 

Invoices are available on request for guests under a certain number of conditions. Conditions as follows: 

Domestic Company: All invoices are possible, once we have full details of the company in our files. This is strictly for unpaid stays. 

International Company: If your employee or client cannot make the payments independently then we highly recommend using third party sites like www.booking.com to make your booking with us. Here you have the option to make a payment, specify your card details and the limits of your employee’s billing. This creates a lot of transparency for us and our guests and avoids any potential confusion.